The bank manager is now on annual leave. Does that sound familiar?
And I’m not just talking about the recent August Bank Holiday Monday. (Even bank managers are after all entitled to a break). But it does seem that there are more and more bank managers who aren’t just disappearing for the bank holiday, but disappearing for good as well.
The traditional bank manager, who knew and understood your business is no more. Gone are the days when you had a dedicated bank contact, who knew and understood your business, would come and meet you at your premises and would be able to make objective decisions about supporting your business and helping it to grow.
In their place, we have a growing trend of call centres, where you can never speak to the same person, and online chat services, which only go so far.
According to Which? 2,900 bank branches have closed over the last three years across the UK. And this has had an impact on the numbers of small businesses who no longer have access to a local and experienced bank manager who can support their business.
So, the Bank Manager is now on Holiday for 365 days a year!
The bank manager has disappeared, but luckily ASC are still here.